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Delivery Information

www.yuapparel.com

Thank you for choosing Yu Apparel! Below is detailed information about our delivery services to help you understand the order delivery process and policies.

  • International Delivery: Currently, we ship to the most countries/regions in the world: [e.g., United States, Canada, United Kingdom, Germany,France,New Zealand,Australia, Estonia,Sweden,etc.]. Please contact our customer service.

    Important Notes on Delivery Address

  • Please ensure the delivery address you provide is accurate and complete, including street, house number, contact phone number, etc.
  • We will make every effort to assist with delivery failures or delays caused by incorrect address information, but we do not take responsibility for such issues.
  • To modify your delivery address, please contact customer service before your order is shipped. Address changes cannot be made after shipment.

    Special Instructions for International Delivery

  • International orders may be subject to customs duties, import taxes, or other fees, which are the responsibility of the recipient. For specific amounts, please consult your local customs office.
  • International delivery times may be extended due to customs inspections and other factors beyond our control.
  • Recipients may need to provide necessary customs clearance information (such as ID number, passport number, etc.) to ensure smooth customs clearance.

  • Delivery Issues and Inquiries

    If you encounter any problems during delivery (such as lost, damaged, or delayed packages), please contact our customer service team through:

  • Email: sales@yuapparel.com
  • Phone: 13625081016
  • Online Customer Service: Click the "Contact Us" button at the bottom right of the website homepage (Working hours: Monday-Friday 9:00-18:00)

  • Remarks

    We cooperate with several well-known logistics service providers to offer you reliable and efficient delivery services. However, unforeseen circumstances (such as natural disasters, traffic control, etc.) may cause delays. We will make every effort to coordinate in such cases but cannot assume corresponding responsibilities.

     

    If you have any questions, please feel free to contact our customer service team. We are committed to providing you with excellent service!